Contact Support
Coffee Dial Log is built for home brewers who want to track parameters and compare cups over time. If something isn’t working as expected, reach out — include your iOS version and a short description of the issue.
Email
support@coffeediallog.com
Replace with your real inbox before going live.
Response time
Within 2 business days for most requests.
App version
Settings → Me, or include a screenshot from the App Store listing.
Common topics
- Coins & purchases — All coin packs are sold via Apple In-App Purchase. For billing disputes, you may also contact Apple Support.
- Lost data — Brew data is stored locally. Uninstalling the App or using Clear All Data permanently removes content.
- Reminders — Enable brew reminders under Me → Brew Reminders. Requires notification permission in iOS Settings.
- Photos & voice notes — Grant Camera, Photos, and Microphone access when prompted.
When contacting us, please include
- Device model (e.g. iPhone 15)
- iOS version (Settings → General → About)
- App version
- Steps to reproduce the issue
- Screenshots if helpful
Ready to write?
Send an email to
support@coffeediallog.com
with the subject line Coffee Dial Log Support.
Privacy
For information about how we handle data, see our Privacy Policy.